How do I return my package?

You have the legal right to return the ordered items within 14 days of receipt without giving any reason. You do this by sending an e-mail to [email protected] stating your order number + the items you are returning. You can also send the model withdrawal form for this, but this is not mandatory. We do not accept returns that are registered after the above 14 days.

After your return, you then have another 14 days to return the items in question. If reasonably possible, in the original packaging. Below our address details:

Return address
Experience Israel
attn. Returns
Veldkampseweg 3
8181 LN Heerde

Return costs are for your own account. Do not forget to include the packing slip with your return and to tick which products you have returned. We will refund the entire order amount including shipping costs within 14 working days to the payment account that was used to pay online.